Refund policy

Return Policy

We accept returns within 14 days of delivery..

To be eligible for a return:

  1. Item must be unused, unworn, and in the original packaging
  2. Tags must be attached (if applicable)
  3. You’ll need the receipt or proof of purchase

To start a return, contact us on Whatsapp If your return is accepted, we’ll send instructions on how and where to send your package..

Exchanges

Want a different size or color? Just reach out to us on support@novaronlinestore.com, and we’ll help you exchange it if the item is in stock.